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Shift Supervisor
Full Time
3 applicants
posted almost 9 years ago

Job Description

General Summary:

To carry out all opening and closing procedures in the absence of management.

Essential Functions:

  1. Management
    • work effectively and communicate with store management and store crew
    • supervise the store’s crew through assigning, directing and following up of all activities
  2. Customer Service
    • assist customers with their questions, problems and complaints in person and via phone
    • greet customers using the eye’s, hi’s and help at all times
    • handle all customer relations issues in accordance with company policy, promote a positive shopping experience for all CVS customers, and maintain customer/patient confidentiality
  3. Merchandise/Presentation
    • price merchandise, stock shelves, execute displays, reset departments
  4. Shrinkage
    • control use of register keys
    • execute locking of safe and security doors and setting of alarms when closing the store
    • complete random cash verifications; electronic journal tape checks; monitor cashier analysis report
    • monitor and react to signs of external and internal theft
  5. Operations
    • operate a cash register, execute and document all cash procedures including deposits
    • identify and react to in-store repairs
    • open/close store
    • execute the daily cash report (DCR), weekly summary, and other reports as needed
    • process photofinishing activities
    • order regular merchandise and check in merchandise, verify billing and maintain accurate inventory levels
    • prepare the store for a physical inventory
  6. Human Resources
    • execute all necessary documentation for HRIS administration: hiring kits, changes of status, enrollment forms
    • ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job
    • coach and execute counseling discussions with store employees
    • aintain a work place free from discrimination and harassment

Marginal Functions:

  • execute store maintenance: vacuum, face/dust, sweep (back room, store exterior), clean windows, trash removal, clean restrooms
  • assist pharmacy staff in/out of pharmacy area


  • load and unload deliveries
  • ability to lift 35 pound trays/cases to a height of 4 feet and move trays/cases from one location to another