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Customer Service
Full Time
0 applicants
posted almost 9 years ago

Job Description

General Summary:

To ensure each customer has a positive shopping experience and to remember that the customer is the top priority.

Essential Functions:

  1. Customer Service
    • assist customers with their questions, problems and complaints in person and via phone
    • greet customers using the eye’s, hi’s and help at all times
    • handle all customer relations issues in accordance with company policy, promote a positive shopping experience for all, and maintain customer/patient confidentiality
  2. Operations
    • operate a cash register including cash transactions, checks, charges, rainchecks
    • price merchandise, stock shelves and supplies
    • assist in maintaining all front store departments including check-out area and overall store cleanliness
    • process photofinishing orders
    • react to potential shoplifters following company guidelines

Marginal Functions:

  • assist Pharmacy personnel when needed