Job Description

General Summary:

To carry out all opening and closing procedures in the absence of management.

Essential Functions:

1. Management
   
   • work effectively and communicate with store management and store crew
   • supervise the store’s crew through assigning, directing and following up of all activities
2. Customer Service
   
   • assist customers with their questions, problems and complaints in person and via phone
   • greet customers using the eye’s, hi’s and help at all times
   • handle all customer relations issues in accordance with company policy, promote a positive shopping experience for all CVS customers, and maintain customer/patient confidentiality
3. Merchandise/Presentation
   
   • price merchandise, stock shelves, execute displays, reset departments
4. Shrinkage
   
   • control use of register keys
   • execute locking of safe and security doors and setting of alarms when closing the store
   • complete random cash verifications; electronic journal tape checks; monitor cashier analysis report
   • monitor and react to signs of external and internal theft
5. Operations
   
   • operate a cash register, execute and document all cash procedures including deposits
   • identify and react to in-store repairs
   • open/close store
   • execute the daily cash report (DCR), weekly summary, and other reports as needed
   • process photofinishing activities
   • order regular merchandise and check in merchandise, verify billing and maintain accurate inventory levels
   • prepare the store for a physical inventory
6. Human Resources
   
   • execute all necessary documentation for HRIS administration: hiring kits, changes of status, enrollment forms
   • ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job
   • coach and execute counseling discussions with store employees
   • aintain a work place free from discrimination and harassment

Marginal Functions:

• execute store maintenance: vacuum, face/dust, sweep (back room, store exterior), clean windows, trash removal, clean restrooms
• assist pharmacy staff in/out of pharmacy area

Requirements:

• load and unload deliveries
• ability to lift 35 pound trays/cases to a height of 4 feet and move trays/cases from one location to another